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Privacy Policy

# Privacy Policy

## 1. We respect your privacy

**1.1.** iScope (the "Application") respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

**1.2.** "Personal information" is information we hold which is identifiable as being about you.

## 2. Collection of personal information

**2.1.** The Application will, from time to time, receive and store personal information you enter onto our software, provide to us directly or give to us in other forms.

**2.2.** You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

**2.3.** Additionally, we may also collect any other information you provide while interacting with us.

## 3. How we collect your personal information

**3.1.** The Application collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our software application and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

## 4. Use of your personal information

**4.1.** The Application may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

**4.2.** The Application may make third-party social media features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.

The Application may contact you by a variety of methods including, but not limited to, telephone, email, SMS or mail.

## 5. Disclosure of your personal information

**5.1.** We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

**5.2.** We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

**5.3.** We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of the Application, its application, website and customers or third parties.

**5.4.** Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

**5.5.** If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to disclose information only in good faith and where required by any of the above circumstances.

**5.6.** By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

## 6. Security of your personal information

**6.1.** The Application is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

**6.2.** The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

## 7. Access to your personal information

**7.1.** You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you or believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at **ifediorachris@gmail.com**.

**7.2.** We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

## 8. Complaints about privacy

**8.1.** If you have any complaints about our privacy practices, please send details of your complaints to:

35 Newport Drive

Robina, Queensland 4226

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

## 9. Opt-out right

**9.1.** You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt out via the contact methods provided on the Application or our website.

## 10. Changes to Privacy Policy

**10.1.** Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon posting them on our website or notice board. Please check back from time to time to review our Privacy Policy.

## 11. Software Application

### 11.1. When you use our Application

When you use our Application, we may collect certain information such as your mobile device's unique ID, IP address, operating system, mobile internet browser type, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our Application so that we can improve our services.

### 11.2. Cookies

We may from time to time use cookies on our software application. Cookies are very small files that a website uses to identify you when you return to the Application and to store details about your use of the Application. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies, but you can choose to reject cookies by changing your device settings. However, this may prevent you from taking full advantage of our Application.

### 11.3. Automatic collection

The Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and information about the way you use the Application.

### 11.4. Third parties

Our software application may from time to time contain links to other applications or websites not owned or controlled by us. These links are provided solely for your convenience and do not constitute sponsorship, endorsement or approval of those third parties. Please be aware that the Application is not responsible for the privacy practices of other applications or websites. We encourage our users to read the privacy policies of every application or website they visit that collects personally identifiable information.

### 11.5. Geo-location

When you visit the mobile Application, we may use GPS technology (or similar technology) to determine your current location in order to identify the city you are located in and display location-based information or relevant advertisements. We will not share your current location with other users or partners.